Bangla Com's Privacy Policy — Your data, our responsibility

This Privacy Policy Bangla Com Applies to all platform services — including the website, mobile app, live chat support, and any other channel through which services are provided.

By opening an account, using Bangla Com's services, or accessing any feature on the platform, you agree to this Privacy Policy. When processing your personal data, we follow international data protection standards — in particular, the principles of the GDPR.

We believe transparency is the best policy. This document contains no hidden fine print — everything is stated plainly.

Bangla Com Only the data essential to providing the service is collected. The table below outlines the types of data and the reasons for collecting them.

Data is collected in several ways. Some is provided directly by you, while some is collected automatically as you use the platform.

• Directly Provided Information: Information provided through registration forms, KYC document uploads, support chat, and payment transactions.
• Automatically Collected Information: Device IP, login times and dates, and page visit history collected while using the website or app.
• Cookies & Tracking: Cookies are used for session management and to remember user preferences (see the Cookie Policy section for details).
• From Third Parties: Certain verification data may be received from identity verification services or payment gateways.

Bangla Com Collected data is used strictly for its stated purpose. No data is used beyond that scope.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and bonuses.
• To detect and prevent fraudulent activity.
• To meet legal and regulatory obligations (such as AML verification).
• To personalize your platform experience — such as suggesting your preferred games or sports.
• To monitor responsible gaming and provide support to at-risk users.
• To send you promotional offers and newsletters, where you have given your consent.
• To troubleshoot technical issues and improve the platform.

Bangla Com Your data is never sold. However, limited information may be shared with specific parties under certain defined circumstances.

• Payment Processors: bKash, Nagad, Rocket — only the data required to complete the transaction.
• KYC Verification Services: Only the document information necessary for identity verification.
• Legal Authorities: When required by a court order or a lawful request from a regulatory authority.
• Game Provider: Only the minimum data necessary to operate the game is shared with Live Casino or slots providers.
• IT Service Providers: Server and cloud service providers may process your data, but they are bound by contract and limited in how they may use it.

Bangla Com Industry-leading technology is used to protect your data, with security measures applied at every level.

• All communications are secured via HTTPS — no data is transmitted over http://.
• Passwords are never stored in plain text — bcrypt hashing is used.
• Automatic alerts are triggered on suspicious login attempts, and access may be blocked.
• Server infrastructure is regularly tested through penetration testing.

Bangla Com Cookies are used on the website and app. Cookies are small text files saved to your device that help the platform remember your preferences.

Most cookies can be managed through your browser settings. However, disabling essential cookies may cause the platform to not function properly.

Bangla Com Your data is not retained beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active, and up to 5 years after closure (as required by law).
• Transaction Records: 7 years — as required by international financial regulatory bodies.
• KYC Documents: 5 years after account closure — in accordance with AML regulations.
• Customer Support Conversations: 3 years.
• Log Data & Device Information: 12 months.
• Marketing Consent Records: 3 years after consent is withdrawn.

Once the retention period has passed, data is securely deleted or anonymized so that individuals can no longer be identified.

Bangla ComAs a user, you have certain important rights over your own data.

To exercise these rights support@banglacom.comSend us an email. We will respond within 30 business days.

Bangla Com's services are strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• A government-issued ID is required for age verification as part of the KYC process.
• If we become aware that an account belonging to a minor has been active, it will be closed immediately and all collected data will be deleted.
• If a parent believes their minor child has created an account, please contact support@banglacom.com — we will take immediate action.

Bangla Com This privacy policy may be updated from time to time. If changes are made, you will be notified at your registered email address and the revised date will be reflected on this page.

• At least 30 days' notice will be given before any significant changes take effect.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
• If you'd like to compare with a previous version, you can request it through support.

For any privacy-related questions, requests, or complaints, please contact our Data Privacy Team directly.

• Email: support@banglacom.com (Write "Privacy Request" in the subject line)
• Live Chat: Click the chat icon on the website or app.
• Response time: 7 business days for standard requests, 30 business days for complex ones.

This privacy policy is effective from 1 July 2026. Bangla Com remains committed to keeping your data safe at all times.